Privacy Policy
At RitualsBliss, we are
committed to protecting and respecting your privacy.
This policy, along with our
terms of use and any other referenced documents, outlines the basis on which
any personal data we collect from you, or that you provide to us, will be
processed by us. It’s important that you read and understand it, as it explains
our practices regarding your personal data and how we will handle it.
RitualsBliss.com is the data controller.
RitualsBliss Limited
(“our”, “we”, or “us”) is located at United States.
1. Information We May
Collect From You
We may collect and process
the following data about you:
prevent the possibility of our
duplicating a transaction without a new instruction from you;
prevent any other third party from
carrying out a transaction without your consent.
Access to your payment
information is restricted to authorized staff only. If we ask you questions
about your payment information, we only show the last four digits of the debit
or credit card number so that you can identify the payment method to which we
refer. When you buy a product or service from us, or otherwise agree to our
terms and conditions, a contract is formed between you and us. To carry out our
obligations under that contract, we must process the information you give us,
including personal information. We may use it to:
verify your identity for security
purposes;
sell products to you;
provide you with our services;
provide suggestions and advice on
products, services, and how to make the most out of our website.
We shall continue to
process this information until the contract between us ends or is terminated by
either party under the terms of the contract.
2. Our Cookie Policy
We may obtain information
about your general internet usage by using cookies. Cookies are small text
files placed on your computer’s hard drive by your web browser when you visit
any website. They allow information gathered on one web page to be stored until
needed for use on another, enabling a website to provide you with a better
experience. They also help us to improve our site and deliver a better and more
personalized service.
Cookies enable us to:
Estimate our audience size and usage
pattern.
Store information about your preferences,
allowing us to customize our site according to your individual interests.
Speed up your searches.
Recognize you when you return to our site.
Record the conversation thread during a
live chat with our support team.
Specific cookies that we
may collect on our site include: Adroll, Bing ads, Criteo, Drawbridge, Facebook
ads, Facebook Connect, Google Adwords, Google Analytics, Google Tag Manager,
Mention Me, Pinterest, Rakuten, Okendo, Twitter, Typeform, Vimeo, YouTube,
Zopim.
You may refuse to accept
cookies by activating the setting on your browser that allows you to refuse the
setting of cookies. However, if you select this setting, you may be unable to
access certain parts of our site. Unless you have adjusted your browser setting
to refuse cookies, our system will issue cookies when you log on to our site.
Our Use of
Re-marketing
Re-marketing involves
placing a cookie on your computer when you browse our website to serve you an
advert for our products or services when you visit another website.
We may use a third party to
provide us with re-marketing services from time to time. If so, and if you have
consented to our use of cookies, you may see advertisements for our products
and services on other websites.
3. Where We Store Your
Personal Data
Our websites are hosted in
the United States.
The data we collect from
you may be transferred to and stored at a destination outside the European
Economic Area ("EEA"). It may also be processed by staff operating
outside the EEA who work for us or one of our suppliers. Such staff may be engaged
in, among other things, fulfilling your order, processing your payment details,
and providing support services. By submitting your personal data, you agree to
this transfer, storing, or processing. We will take all reasonably necessary
steps to ensure that your data is treated securely and in accordance with this
privacy policy.
We use the following
safeguards concerning data transferred outside the European Union:
the data protection clauses in our
contracts with data processors include transfer clauses written or
approved by a supervisory authority in the European Union;
we comply with a code of conduct approved
by a supervisory authority in the European Union;
we are certified under an approved
certification mechanism as provided for in the GDPR (General Data
Protection Regulation).
All information you provide
to us is stored on our secure servers. Any payment transactions will be
encrypted using SSL technology. Where we have given you (or where you have
chosen) a password that enables you to access certain parts of our site, you are
responsible for keeping this password confidential. We ask you not to share a
password with anyone.
Unfortunately, the
transmission of information via the internet is not completely secure. Although
we will do our best to protect your personal data, we cannot guarantee the
security of your data transmitted to our site; any transmission is at your own
risk. Once we receive your information, we will use strict procedures and
security features to try to prevent unauthorized access.
4. Uses of the Information
We use information held
about you in the following ways:
To ensure that content from our site is
presented in the most effective manner for you and your computer.
To provide you with information, products,
or services that you request from us or which we feel may interest you,
where you have consented to be contacted for such purposes.
To carry out our obligations arising from
any contracts entered into between you and us.
To allow you to participate in interactive
features of our service, when you choose to do so.
To notify you about changes to our
service.
We may also use your data,
or permit selected third parties to use your data, to provide you with
information about goods and services that may be of interest to you, and we or
they may contact you about these by post or telephone.
If you are an existing
customer, we will only contact you by electronic means (e-mail or SMS) with
information about goods and services similar to those that were the subject of
a previous sale to you.
If you are a new customer,
and where we permit selected third parties to use your data, we will contact
you by electronic means only if you have consented to this.
If you do not want us to
use your data in this way, or to pass your details on to third parties for
marketing purposes, please tick the relevant box situated on the form on which
we collect your data (the order form).
Information We
Process With Your Consent
Through certain actions
where there is no contractual relationship between us, such as when you browse
our website or ask us to provide you with more information about our business,
including our products and services, you provide your consent for us to process
information that may be personal. Wherever possible, we aim to obtain your
explicit consent to process this information, for example, by asking you to
agree to our use of cookies.
Sometimes you might give
your consent implicitly, such as when you send us a message by e-mail to which
you would reasonably expect us to reply.
Except where you have
consented to our use of your information for a specific purpose, we do not use
your information in any way that would identify you personally. We may
aggregate it in a general way and use it to provide class information, for
example, to monitor the performance of a particular page on our website.
We continue to process your
information on this basis until you withdraw your consent or it can be
reasonably assumed that your consent no longer exists. You may withdraw your
consent at any time by instructing us at ritualsbliss@gmail.com. However, if
you do so, you may not be able to use our website or our services further.
5. Disclosure of Your
Information
We may disclose your
personal information to any member of our group, which means our subsidiaries,
our ultimate holding company, and its subsidiaries.
We may disclose your
personal information to third parties:
In the event that we sell or buy any
business or assets, in which case we may disclose your personal data to
the prospective seller or buyer of such business or assets.
If RitualsBliss.com or substantially all
of its assets are acquired by a third party, in which case personal data
held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or
share your personal data in order to comply with any legal obligation, or
in order to enforce or apply our terms of use or terms and conditions of
supply and other agreements; or to protect the rights, property, or safety
of RitualsBliss.com, our customers, or others. This includes exchanging
information with other companies and organizations for the purposes of
fraud protection and credit risk reduction.
To assist in combating fraud, we share
information with credit reference agencies, so far as it relates to
clients or customers who instruct their credit card issuer to cancel
payment to us without having first provided an acceptable reason to us and
given us the opportunity to refund their money.
6. Your Rights
You have the right to ask
us not to process your personal data for marketing purposes. We will usually
inform you (before collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third party for
such purposes. You can exercise your right to prevent such processing by
checking certain boxes on the forms we use to collect your data. You can also
exercise the right at any time by contacting us by email at ritualsbliss@gmail.com.
Our site may, from time to
time, contain links to and from the websites of our partner networks,
advertisers, and affiliates. If you follow a link to any of these websites,
please note that these websites have their own privacy policies and that we do
not accept any responsibility or liability for these policies. Please check
these policies before you submit any personal data to these websites.
Access to
Information
At any time you may review
or update personally identifiable information that we hold about you, by
signing in to your account on our website. To obtain a copy of any information
that is not provided on our website you may send us a request at ritualsbliss@gmail.com.
After receiving the
request, we will tell you when we expect to provide you with the information.
Removal of Your
Information
If you wish us to remove
personally identifiable information from our website, you may contact us at
ritualsbliss@gmail.com. This may limit the service we can provide to you.
Verification of
Your Information
When we receive any request
to access, edit, or delete personal identifiable information, we shall first
take reasonable steps to verify your identity before granting you access or
otherwise taking any action. This is important to safeguard your information.
Retention Period
for Personal Data
Except as otherwise
mentioned in this privacy notice, we keep your personal information only for as
long as required by us:
to provide you with the services you have
requested;
to comply with other law, including for
the period demanded by our tax authorities;
to support a claim or defense in court.
7. Changes to Our Privacy
Policy
Any changes we may make to
our privacy policy in the future will be posted on this page and, where
appropriate, notified to you by e-mail.